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At Nomad RV Supply (“we”, “us”, or “our”), we understand that privacy on the open road is as important as privacy online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nomadrvsupply.com or make a purchase from us.

1. Information We Collect

We collect information that helps us equip your RV adventures while respecting your privacy:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
  • Browsing Information: We collect data about your interactions with our website, including pages visited, products viewed, and referring URLs.
  • Device Information: We may collect information about the device you use to access our site, including browser type, IP address, and operating system.
  • Communication Data: When you contact our customer service team at [email protected], we keep records of those communications.

2. How We Use Your Information

Like a well-stocked RV, we use your information purposefully and efficiently:

  • To process and fulfill your orders for RV accessories
  • To communicate with you about your orders, account, or inquiries
  • To improve our website and product offerings for the RV community
  • To prevent fraud and enhance the security of our services
  • To comply with legal obligations and protect our rights
  • With your consent, to send you marketing communications about products and services we think may interest you

3. Sharing of Information

We treat your information like we treat our own RV supplies – we don’t share unnecessarily:

  • Service Providers: We share information with third parties who help us operate our business (payment processors, shipping carriers, IT services) strictly for these purposes.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We do not sell your personal information to third parties.

4. International Data Transfers

As we serve RV enthusiasts globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

5. Data Security

We secure your data like we’d secure our own RV:

  • SSL-encrypted website connections
  • Secure payment processing through trusted providers (Visa, MasterCard, JCB, PayPal)
  • Limited access to personal information within our organization
  • Regular security reviews of our systems

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.

6. Your Rights

You have rights regarding your personal information, including:

  • Access: You can request details of the personal information we hold about you.
  • Correction: You can update inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information, subject to legal requirements.
  • Opt-out: You can unsubscribe from marketing communications at any time.
  • Complaints: You have the right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us:

  • Remember your preferences and shopping cart
  • Understand how you use our site to improve your experience
  • Show relevant products and offers

You can control cookies through your browser settings. Disabling cookies may affect your shopping experience on our site.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy as our business evolves. We’ll notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact our customer service team (fellow RV enthusiasts) at:

Nomad RV Supply
2697 Aspen Court, Boston, US 02110
Email: [email protected]

Because we know the open road isn’t just a route, it’s a lifestyle – and your privacy matters every mile of the way.